Verifying your account in today’s market is a nuisance and at Safello we wanted to change this. We decided to completely redesign the process from the ground up. Taking into account all your feedback we set out to break the process into bite-size chunks where you can level up by completing a step.
Let’s have a look at how easy verifying your account is today:
In the left pane you can see the progress bar of the different stages of verification. In this case Tristan have achieved level 3 verification status where he have both obtained the verified checkmark behind his name and am allowed to buy bitcoins. To unlock the last step for selling bitcoins he needs to add his bank account.
Here is a short clip illustrating taking us through the process of uploading a proof of residence.
By uploading the documents the verification module will automatically go through the different steps to guide you in the process.
Many of you wanted more information about why the KYC questions were required, so we added a little explanation for each question.
One request we received was an easy overview of your verified bank accounts. We added a easy way to see what bank accounts you have added as well as the status of these bank accounts.
Hopefully these changes makes it easier for you to verify and get started with Safello. If you have any additional feedback regarding our verification process please email firstname.lastname@example.org.
Looking forward to see you on board!